Sarah was a new mom and Ashley, her baby, wouldn’t stop crying. For days, Ashley had been inconsolable. Sarah was sleep-deprived, upset, scared, and completely stressed out. She tried everything she could to make Ashley feel better, but nothing worked.
With no support from family or friends, she was at the end of her rope.
At 2:00 a.m. the phone rang at Crisis Nursery. The Intake Counselor, Natalie, answered and heard a woman sobbing. She could hear a baby crying in the background. Natalie’s calming words and understanding tone eventually quieted Sarah, and Natalie was able to find out what was going on.
Because Sarah did not own a car, Natalie had a cab bring her and the baby to the Nursery as quickly as possible.